Local authorities, together with other stakeholders, may provide music performances, exhibitions and tours in museums, galleries, libraries and other venues as part of national Culture Night.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
You can send the local authority a request to access your personal data, to check if data about you exists, be told of the content and source of personal data, and update, correct or delete your personal data.
Local authorities may provide information and advice on local film locations, crews, registering a location, permission to film, film trails and film history.
Local authorities publish a disclosures log to provide details of all non personal Freedom of Information requests they receive and the decision in response to these requests.
You can send the local authority a request to access official records. You can also ask that your personal records are amended or deleted if they are incorrect or misleading. You have the right to request reasons for decisions taken by the local authority which affect you and the right to appeal the decision.
Local authorities, together with other stakeholders, manage public health and safety by regularly inspecting local authority buildings and work activities, investigating accidents and incidents and taking appropriate action.
